These Terms & Conditions govern access to and use of the Bloom RIMS website, restaurant SaaS platform, digital menu tools, ordering workflows, and related services.

Acceptance of terms

By accessing or using Bloom RIMS, you agree to follow these terms. If you do not agree, you should not use the platform or related services.

Use of the platform

You agree to use the platform only for lawful restaurant, ordering, administrative, or business purposes. You must not misuse the system, attempt unauthorized access, interfere with service operation, or upload harmful content.

Account responsibility

Restaurant owners, administrators, and users are responsible for maintaining accurate account information, protecting login credentials, and controlling activities performed through their accounts.

Restaurant content and orders

Restaurants are responsible for menu details, pricing, availability, taxes, order acceptance, preparation, fulfillment, customer communication, and compliance with applicable food, safety, and business rules.

Payments and billing

Payments may be processed through third-party gateways. Users agree to provide accurate billing details and understand that payment processing may be subject to additional gateway or banking terms.

Service availability

We aim to keep the platform reliable, but uninterrupted access is not guaranteed. Maintenance, updates, third-party outages, network issues, or events outside our control may affect service availability.

Intellectual property

The Bloom RIMS platform, design, software, branding, and related materials remain the property of their respective owners. Users may not copy, resell, reverse engineer, or misuse platform assets without permission.

Limitation of liability

To the maximum extent permitted by law, Bloom RIMS is not liable for indirect, incidental, special, or consequential losses arising from use of the platform, restaurant operations, payment delays, order disputes, or third-party services.

Changes to terms

We may update these terms from time to time. Continued use of the platform after updates means you accept the revised terms.

Contact

For questions about these terms, contact us through the Get In Touch page.