Bloom RIMS respects your privacy and is committed to protecting the information shared by visitors, restaurant partners, administrators, and customers using our platform.

Information we collect

We may collect basic contact details, restaurant information, account details, order information, payment references, support messages, device data, and usage activity required to operate the platform.

How we use information

We use information to provide restaurant SaaS services, manage digital menus, process orders, support payments, improve platform performance, respond to inquiries, prevent misuse, and meet operational or legal requirements.

Data sharing

We do not sell personal information. We may share required information with trusted service providers such as hosting, payment, analytics, communication, or support partners when needed to operate the service.

Data security

We use reasonable technical and organizational safeguards to protect platform data. No online system is completely risk-free, so users should keep their credentials secure and report suspicious activity.

Data retention

We retain information for as long as needed to provide services, comply with obligations, resolve disputes, maintain records, and support legitimate business purposes.

Your choices

You may request updates, corrections, or deletion of eligible personal information by contacting our support team. Some information may need to be retained for legal, security, billing, or operational reasons.

Contact

For privacy questions, contact us through the Get In Touch page or email the platform support team.